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Privacy Policy

Privacy Policy 

At Zoe, we are committed to protecting the privacy and security of our customers ("users" or  "you"). This privacy policy explains how we collect, use, disclose, and safeguard your  information when you visit our E-commerce store or website, Facebook, Instagram or any other  platform that we operate. It is important that you carefully read and understand this privacy  policy. 

By using our services, you agree to the terms and conditions outlined in this privacy policy. If  you do not agree with the terms of this privacy policy, please do not make any purchases or  use our services. 

We reserve the right to modify this privacy policy at any time, and for any reason. If we make  any changes, we will update the "Last Updated" date of this policy and inform you through our  website or any other means we deem appropriate. Your continued use of our services after the  posting of a revised privacy policy constitutes your acceptance of the changes. Therefore, it is  important that you periodically review this privacy policy to stay informed of any updates. 

Information Collection and Use: 

Zoe may collect information about you through various means, including but not limited to your  use of our website, outlet store, Facebook, and Instagram platforms, or during the purchasing  process. This information may include: 

Personally identifiable information such as your name, shipping address, email address, and  telephone number 

Demographic information such as your age, gender, hometown, and interests 

Information that you voluntarily provide to us when you register with our website, participate in  activities related to our services, such as online chat, message boards, or through cash  counter/checkout transactions. 

While it is not mandatory to provide us with personal information, your refusal to do so may  limit your ability to use certain features of our website and avail of discounts, promotions, and  events related to our store.

Information Sharing and Disclosure: 

Zoe may share your information with third-party service providers who perform services on our  behalf, including payment processing, data analysis, email delivery, hosting services, customer  service, and marketing assistance. 

We may also share your information if we believe it is necessary to respond to legal process, to  investigate or remedy potential violations of our policies, or to protect the rights, property, and  safety of others. This includes exchanging information with other entities for fraud protection  and risk reduction, as permitted or required by law. 

With your consent, or with an opportunity for you to withdraw consent, we may share your  information with third parties for marketing purposes, as permitted by law. 

We may use third-party advertising companies to serve ads when you visit our website or outlet  store. These companies may use information about your visits to our website and other websites  that are contained in web cookies to provide advertisements about goods and services of interest  to you. 

Your information will not be sold or disclosed to any unaffiliated third parties except as  necessary to process authorized transactions or provide relevant services. However, your  information may be shared with affiliated third parties for the purpose of efficient  communication. 

Cookies: 

A cookie is a small text file that is saved to, and, during subsequent visits, retrieved from your  digital device. Zoe uses cookies to enhance your experience on our website. 

We also use third-party cookies to collect statistics in an aggregated form through analysis tools  such as Google Analytics and Core Metrics. 

Data Access and Control: 

You have the right to request information about the personal data that we hold about you. If your  data is incorrect, incomplete, or irrelevant, you can always ask to have it corrected or removed.